Unicorn Heroes in Kajabi
If you’re looking for a platform that can manage all your customer support needs, Kajabi is an excellent choice. Affiliate programs of Kajabi have a rich affiliate program that allows you to offer specific commissions to affiliates. You can only offer one tier of commissions at a time. Moreover, Kajabi also offers automation rules that will streamline your buyer’s journey and automate emails, offers, and course completions. Advanced automations with a conditional filter can also be found.
Unicorn Heroes
Unicorn Heroes in Kajabi is a help center and community for Kajabi users. There are many resources available to help you with any technical issue. These include video tutorials and ongoing tech support. You can also choose from a variety of packages that include Kajabi templates, exclusive designs and a weekly Q&A session with an expert.
AI
Kajabi is a knowledge-based platform which empowers knowledge entrepreneurs. Its customers are more than 60 million, and it delivers $3 billion in revenue every year. As a result of this growth, the software company was experiencing an unprecedented surge in customer support. It turned to machine learning and artificial intelligence to solve this problem. This allowed Kajabi to increase self-service usage by one hundred percent while maintaining customer satisfaction scores.
Kajabi’s AI machine learning strategy has brought many benefits. The company can now personalize its landing pages for members. This was previously only available to Pro plans. It can also customize the Kajabi Hero hub, a dedicated platform that allows customers to communicate with customer support staff. These conversations can be formatted as open office hours. These new features will further help Kajabi improve its customer support.
Kajabi and Thinkific both offer comprehensive marketing capabilities, including automated email marketing, sales pipelines, and customer service. Each platform has its limitations so you might not want to use every feature. Both systems offer advanced tools for assessing students, despite their limitations. Kajabi allows multiple choice and paragraph-style questions. Thinkific offers automatic marking and additional assessment tools.
LiveChat is an effective sales channel. It tracks all sales and helps you measure the true value of every conversation. LiveChat allows you to determine which conversations are most profitable and how much revenue they generate. This information is also available at your fingertips at any time.
Machine learning
Kajabi support was in need of an upgrade and machine learning technology helped them make the decision. The company, which empowers knowledge entrepreneurs, serves 60 million users and generates $3 billion in annual sales. After experiencing a massive increase in membership during a global pandemic in 2020, Kajabi explored various customer support AI products and selected Zendesk partner Forethought.
Technology can improve customer service, billing, and tech support. It can also increase efficiency and personalize your customers’ experience. Several companies, including Kajabi, have adopted the technology. The process is fairly simple: a company implements a ML algorithm and lets it do all of the work.
The Kajabi platform allows users to create online courses using a single platform. The software can also be used to manage customer support, sales, marketing, or marketing. The Kajabi software recognizes when a student has completed a course and sends a message of congratulations. It also provides the ability to produce subscription-specific reports. Kajabi’s powerful features enable users to create online courses and mini-courses, drip courses, and coaching programs. Other features include the ability to add multiple content formats, social media accounts, and comments after each lecture.
Although Kajabi is more costly than other solutions, it is more flexible and offers a more intuitive interface. It is easy to use and comes with everything a course creator needs to produce a great online course. It also has a mobile application. This is great for creators and students.
Self-service
Kajabi’s self-service support solution, Solve Email, helps customers resolve their queries on their own. Solve has been able to deflect an average of 18 to 20 percent of all Kajabi support tickets this year. Kajabi can also benefit from the solution’s ability to increase customer knowledge and understanding.
Kajabi provides an all-in-one platform for creating online courses, launching marketing campaigns, and building landing pages. Whether you’re new to the Kajabi platform or have years of experience with the software, you can get help from Kajabi’s customer support via email, social media, or the knowledge base.
The online help center offers comprehensive information on everything, from how to get started to selling your products and launching them. Kajabi also offers webinars and events that provide additional information. Lastly, Kajabi offers a free resource called Kajabi University. Kajabi University offers many online courses and lessons to help users get to know the platform better.
Kajabi is a great tool to use for content marketing. It has a visual editor that makes it easy to view content. In addition to this, Kajabi has customizable templates and supports HTML and custom domains. The company also offers webinars and forums that allow users to find answers to their questions.
When Kajabi decided to move towards self-service support, they were already using an AI-powered customer support solution. This AI enabled them to reduce ticket backlogs and keep agents motivated. They had 150 support staff at the time of the pandemic. Kajabi was able to increase self-service usage by 100 percent while maintaining high customer satisfaction scores.
Community of course creators
Kajabi offers course creators the ability to create private groups for their courses. These groups, which are similar to Facebook groups, are a great way for students to interact and to build community. Kajabi also offers a mobile app and various networking features. It is possible to create groups for specific topics and add more members as you expand your course.
New members are welcomed with a one-minute video, which addresses questions and introduces the community. This helps them feel comfortable using the system. Kajabi also offers a “Learn the Basics” page, which provides answers to basic questions about building courses. This is a great option to small businesses and provides a comprehensive onboarding experience.
Kajabi allows users to upload video, audio, or other media to their courses. Uploading high-definition videos is a smart idea, as they will display well on mobile devices. Additionally, users can upload images from their device or from Google Drive. Kajabi provides templates that can be customized using drag-and-drop interfaces. It also allows users to create custom themes. Kajabi is also available to anyone who doesn’t need to be a web designer.
While Kajabi does offer a community, it is not as robust and functional as Facebook groups. It does have a Member’s directory that displays profiles of students and allows them to interact. Although it is not necessary, it can be helpful in building an accountability or affinity group for your course. Users can also create posts and share their thoughts.
While Kajabi does not offer a free version, it does offer a recurring subscription. It is slightly more expensive than some other course creation platforms. It does look nice, and it offers additional conveniences. Lastly, Kajabi offers a small course marketplace. This marketplace can be helpful in setting up the school or course that you are creating.