Unicorn Heroes in Kajabi
If you’re looking for a platform that can manage all your customer support needs, Kajabi is an excellent choice. Affiliate programs of Kajabi have a rich affiliate program that allows you to offer specific commissions to affiliates. However, you can’t offer more than one tier of commissions at one time. Moreover, Kajabi also offers automation rules that will streamline your buyer’s journey and automate emails, offers, and course completions. In addition, advanced automations that feature a conditional filter are available.
Unicorn Heroes in Kajabi is a help center and community for Kajabi users. The site has an abundance of resources that can help you with any technical issue, including video tutorials and ongoing tech support. It also offers several different packages, including Kajabi templates, exclusive designs, and a weekly Q&A with an expert.
Kajabi is a knowledge-based platform that empowers knowledge entrepreneurs. Its customers are more than 60 million, and it delivers $3 billion in revenue every year. As a result of this growth, the software company was experiencing an unprecedented surge in customer support. It turned to machine learning and artificial intelligence to solve this problem. This allowed Kajabi to increase self-service usage by one hundred percent while maintaining customer satisfaction scores.
Kajabi’s AI machine learning strategy has brought many benefits. For example, the company can now customize the content on its landing pages for members, which was previously available only to the Pro plan. Additionally, it can now customize the Kajabi Hero Hub, a dedicated platform where customers can communicate with the company’s customer support staff. These conversations can be formatted as open office hours. These new features will help Kajabi further improve its customer service.
Kajabi and Thinkific both offer comprehensive marketing capabilities, including automated email marketing, sales pipelines, and customer service. Each platform has its limitations so you might not want to use every feature. Both systems offer advanced tools for assessing students, despite their limitations. Kajabi allows multiple choice and paragraph-style questions. Thinkific offers automatic marking and additional assessment tools.
LiveChat is an effective sales channel. It tracks all sales and helps you measure the true value of every conversation. LiveChat allows you to determine which conversations are most profitable and how much revenue they generate. Moreover, you can access this information at any time.
Kajabi support was in need of an upgrade and machine learning technology helped them make the decision. The company empowers knowledge entrepreneurs and serves 60 million users. It generates $3 billion annually in sales. After experiencing a massive increase in membership during a global pandemic in 2020, Kajabi explored various customer support AI products and selected Zendesk partner Forethought.
Technology can improve customer service, billing, and tech support. It can also help you increase efficiency and personalize the experience of your customers. Several companies, including Kajabi, have adopted the technology. It is very simple: A company implements a ML algorithm, and it does all the work.
Kajabi allows users to create online courses from one platform. The software is also used to manage sales, marketing, and customer support. Once a student completes a course, the Kajabi software recognizes it and sends a congratulations message. It also provides the ability to produce subscription-specific reports. Kajabi’s powerful features allow users to create online courses, mini-courses and drip courses, as well as coaching programs. Other features include the ability add multiple content formats, social accounts, and comments to each lecture.
While Kajabi is more expensive than competing solutions, the platform is more versatile and has an intuitive interface. It is simple to use and includes everything a course creator will need to create a great online course. Another great feature is that it has a mobile app. This is great for creators and students.
Solve Email, Kajabi’s self service support solution, allows customers to resolve their questions on their own. Solve has been able to deflect an average of 18 to 20 percent of all Kajabi support tickets this year. Kajabi can also benefit from the solution’s ability to increase customer knowledge and understanding.
Kajabi provides an all-in-one platform for creating online courses, launching marketing campaigns, and building landing pages. Kajabi’s customer service can help you, whether you’re new or an expert with the software.
The online help center offers comprehensive information on everything, from how to get started to selling your products and launching them. In addition, Kajabi offers webinars and events to provide users with additional information. Lastly, Kajabi offers a free resource called Kajabi University. Besides the extensive help center, Kajabi University has numerous online courses and lessons that help users become more familiar with the platform.
Kajabi is a great tool for content marketing because it has a visual editor that makes content easy to look at. In addition to this, Kajabi has customizable templates and supports HTML and custom domains. Users can also find answers to their questions through the company’s webinars and forums.
Kajabi was already using an AI-powered customer service solution when they decided to move to self-service. This AI helped them reduce ticket backlogs, and kept agents motivated. They had 150 support agents at the time of the pandemic. Kajabi was able to increase self-service usage by 100 percent while maintaining high customer satisfaction scores.
Community of course creators
Kajabi allows course creators to create private groups for their courses. These groups are akin to Facebook groups and are a great way to engage students and build community. Kajabi also offers a mobile app and various networking features. You can create groups for specific topics, and add members as you grow your course.
A one-minute video welcomes new members. It addresses questions and introduces them to the community. This helps them feel comfortable using the system. Kajabi also offers a page called “Learn the Basics”, which answers basic questions about building courses. This is a great option to small businesses and provides a comprehensive onboarding experience.
The Kajabi uploader lets users add video, audio, and other media to their courses. It is a good idea to upload a high-definition version of videos so that they display well on mobile devices. Additionally, users can upload images from their device or from Google Drive. Kajabi provides templates that can be customized using drag-and-drop interfaces. It also allows users to create custom themes. In addition, users do not have to be a web developer to use Kajabi.
While Kajabi does offer a community, it is not as robust and functional as Facebook groups. It does have a Member’s directory that displays profiles of students and allows them to interact. While this is not essential, it can be useful for building an accountability group or affinity group for your course. Users can also create posts to share their thoughts.
Kajabi doesn’t offer a free version but it does offer a recurring payment. It is slightly more costly than other course creation platforms. It does look nice, and it offers additional conveniences. Lastly, Kajabi offers a small course marketplace. This marketplace can be helpful in setting up the school or course that you are creating.