Unicorn Heroes in Kajabi
Kajabi is a great platform for managing all your customer support needs. The company’s affiliate program has a feature-rich affiliate system that allows you to offer affiliate-specific commissions. However, you can’t offer more than one tier of commissions at one time. Kajabi also offers automation tools that will help streamline the buyer’s journey, automate emails, offers, course completions, and automate offers. Advanced automations with a conditional filter can also be found.
Unicorn Heroes in Kajabi is a help center and community for Kajabi users. The site has an abundance of resources that can help you with any technical issue, including video tutorials and ongoing tech support. It also offers several different packages, including Kajabi templates, exclusive designs, and a weekly Q&A with an expert.
Kajabi is a knowledge-based platform which empowers knowledge entrepreneurs. Its customers are more than 60 million, and it delivers $3 billion in revenue every year. The company experienced an unprecedented rise in customer support due to this growth. It turned to machine learning and artificial intelligence to solve this problem. This allowed Kajabi to increase self-service usage by one hundred percent while maintaining customer satisfaction scores.
Kajabi’s AI machine-learning strategy has yielded several benefits. For example, the company can now customize the content on its landing pages for members, which was previously available only to the Pro plan. It can also customize the Kajabi Hero hub, a dedicated platform that allows customers to communicate with customer support staff. These conversations can be formatted as open office hours. These new features will help Kajabi further improve its customer service.
Both Kajabi as well as Thinkific offer extensive marketing capabilities, including automated email and sales pipelines and customer service. Both platforms have limitations, however, so you may not want to use all of their features. Both systems offer advanced tools for assessing students, despite their limitations. Kajabi offers multiple choice and paragraph style questions, while Thinkific provides automatic marking and additional assessment tools.
LiveChat is a powerful sales channel. It tracks all sales and helps to measure the true value of each conversation. With the help of LiveChat, you can also determine which conversations are the most profitable and how much revenue you’re earning from them. This information is also available at your fingertips at any time.
Kajabi support needed an upgrade. Machine learning technology helped them make that decision. The company, which empowers knowledge entrepreneurs, serves 60 million users and generates $3 billion in annual sales. After experiencing a massive increase in membership during a global pandemic in 2020, Kajabi explored various customer support AI products and selected Zendesk partner Forethought.
The technology can improve customer experience, billing, and tech support. It can also help you increase efficiency and personalize the experience of your customers. Several companies, including Kajabi, have adopted the technology. The process is fairly simple: a company implements a ML algorithm and lets it do all of the work.
The Kajabi platform allows users to create online courses using a single platform. The software can also be used to manage customer support, sales, marketing, or marketing. Once a student completes a course, the Kajabi software recognizes it and sends a congratulations message. It also provides the ability to produce subscription-specific reports. Kajabi’s powerful features allow users to create online courses, mini-courses and drip courses, as well as coaching programs. Other features include the ability to add multiple content formats, social media accounts, and comments after each lecture.
Although Kajabi is more costly than other solutions, it is more flexible and offers a more intuitive interface. It is simple to use and includes everything a course creator will need to create a great online course. Another great feature is that it has a mobile app. This is great for creators and students.
Kajabi’s self-service support solution, Solve Email, helps customers resolve their queries on their own. Solve has been able to deflect an average of 18 to 20 percent of all Kajabi support tickets this year. Kajabi can also benefit from the solution’s ability to increase customer knowledge and understanding.
Kajabi provides an all-in-one platform for creating online courses, launching marketing campaigns, and building landing pages. Kajabi’s customer service can help you, whether you’re new or an expert with the software.
The online help center is comprehensive and includes guides on everything from getting started to selling and launching your products. In addition, Kajabi offers webinars and events to provide users with additional information. Kajabi University is a free resource that Kajabi provides. Besides the extensive help center, Kajabi University has numerous online courses and lessons that help users become more familiar with the platform.
Kajabi is a great tool to use for content marketing. It has a visual editor that makes it easy to view content. Kajabi supports HTML and custom domains, and has customizable templates. The company also offers webinars and forums that allow users to find answers to their questions.
Kajabi was already using an AI-powered customer service solution when they decided to move to self-service. This AI helped them reduce ticket backlogs, and kept agents motivated. They had 150 support staff at the time of the pandemic. Kajabi was able to increase self-service usage by 100 percent while maintaining high customer satisfaction scores.
Course creator community
Kajabi allows course creators to create private groups for their courses. These groups, which are similar to Facebook groups, are a great way for students to interact and to build community. Kajabi also offers various networking features and a mobile app. It is possible to create groups for specific topics and add more members as you expand your course.
A one-minute video welcomes new members. It addresses questions and introduces them to the community. This helps them feel comfortable using the system. Kajabi also offers a page called “Learn the Basics”, which answers basic questions about building courses. It is a very comprehensive onboarding experience and is a great option for small businesses.
Kajabi allows users to upload video, audio, or other media to their courses. It is a good idea to upload a high-definition version of videos so that they display well on mobile devices. Additionally, users can upload images from their device or from Google Drive. Kajabi offers templates with drag-and-drop interfaces for customization. You can also create your own themes. Kajabi is also available to anyone who doesn’t need to be a web designer.
Kajabi offers a community, but it is not as robust or functional as Facebook groups. It does offer a Member’s Directory that displays student profiles and allows students to interact. While this is not essential, it can be useful for building an accountability group or affinity group for your course. Users can also create posts and share their thoughts.
Kajabi doesn’t offer a free version but it does offer a recurring payment. It is slightly more expensive than some other course creation platforms. However, it does look nice and offers extra conveniences. Kajabi also offers a small marketplace for courses. This marketplace can be helpful in setting up the school or course that you are creating.