Unicorn Heroes in Kajabi
Kajabi is a great platform for managing all your customer support needs. The company’s affiliate program has a feature-rich affiliate system that allows you to offer affiliate-specific commissions. You can only offer one tier of commissions at a time. Kajabi also offers automation tools that will help streamline the buyer’s journey, automate emails, offers, course completions, and automate offers. Advanced automations with a conditional filter can also be found.
Unicorn Heroes in Kajabi is a help center and community for Kajabi users. The site has an abundance of resources that can help you with any technical issue, including video tutorials and ongoing tech support. It also offers several different packages, including Kajabi templates, exclusive designs, and a weekly Q&A with an expert.
Kajabi is a knowledge-based platform that empowers knowledge entrepreneurs. It has more than 60 million customers and generates $3 billion annually in revenue. As a result of this growth, the software company was experiencing an unprecedented surge in customer support. It turned to machine learning and artificial intelligence to solve this problem. This helped Kajabi increase self-service usage by a hundred percent, while still maintaining customer satisfaction scores.
Kajabi’s AI machine learning strategy has brought many benefits. The company can now personalize its landing pages for members. This was previously only available to Pro plans. Additionally, it can now customize the Kajabi Hero Hub, a dedicated platform where customers can communicate with the company’s customer support staff. These conversations are formatted like open office hours. These new features will help Kajabi further improve its customer service.
Kajabi and Thinkific both offer comprehensive marketing capabilities, including automated email marketing, sales pipelines, and customer service. Each platform has its limitations so you might not want to use every feature. Despite their shortcomings, both systems have advanced tools for assessing your students. Kajabi offers multiple choice and paragraph style questions, while Thinkific provides automatic marking and additional assessment tools.
LiveChat is an effective sales channel. It tracks all sales and helps to measure the true value of each conversation. With the help of LiveChat, you can also determine which conversations are the most profitable and how much revenue you’re earning from them. This information is also available at your fingertips at any time.
Kajabi support was in need of an upgrade and machine learning technology helped them make the decision. The company, which empowers knowledge entrepreneurs, serves 60 million users and generates $3 billion in annual sales. Kajabi discovered that there were many AI products that could help customers and chose Zendesk partner Forethought after experiencing a significant increase in membership in the wake of a global pandemic in 2020.
The technology can improve customer experience, billing, and tech support. It can also increase efficiency and personalize your customers’ experience. Several companies, including Kajabi, have adopted the technology. The process is fairly simple: a company implements a ML algorithm and lets it do all of the work.
Kajabi allows users to create online courses from one platform. The software can also be used to manage customer support, sales, marketing, or marketing. Once a student completes a course, the Kajabi software recognizes it and sends a congratulations message. It also provides the ability to produce subscription-specific reports. Kajabi’s powerful features allow users to create online courses, mini-courses and drip courses, as well as coaching programs. Other features include the ability add multiple content formats, social accounts, and comments to each lecture.
Although Kajabi is more costly than other solutions, it is more flexible and offers a more intuitive interface. It is easy to use and comes with everything a course creator needs to produce a great online course. It also has a mobile application. This is important for both students and creators.
Solve Email, Kajabi’s self service support solution, allows customers to resolve their questions on their own. Solve has been able to deflect an average of 18 to 20 percent of all Kajabi support tickets this year. The solution also helps Kajabi to improve customer knowledge and understanding.
Kajabi is an all-in-one platform that allows you to create online courses, launch marketing campaigns, and build landing pages. Whether you’re new to the Kajabi platform or have years of experience with the software, you can get help from Kajabi’s customer support via email, social media, or the knowledge base.
The online help center is comprehensive and includes guides on everything from getting started to selling and launching your products. In addition, Kajabi offers webinars and events to provide users with additional information. Kajabi University is a free resource that Kajabi provides. Kajabi University offers many online courses and lessons to help users get to know the platform better.
Kajabi is a great tool for content marketing because it has a visual editor that makes content easy to look at. In addition to this, Kajabi has customizable templates and supports HTML and custom domains. Users can also find answers to their questions through the company’s webinars and forums.
Kajabi was already using an AI-powered customer service solution when they decided to move to self-service. This AI helped them reduce ticket backlogs, and kept agents motivated. They had 150 support staff at the time of the pandemic. Kajabi was able increase self-service usage 100 percent while maintaining high customer satisfaction scores.
Course creator community
Kajabi allows course creators to create private groups for their courses. These groups are akin to Facebook groups and are a great way to engage students and build community. Kajabi also offers various networking features and a mobile app. You can create groups for specific topics, and add members as you grow your course.
New members are welcomed with a one-minute video, which addresses questions and introduces the community. This allows them to feel at ease using the system. Kajabi also offers a “Learn the Basics” page, which provides answers to basic questions about building courses. This is a great option to small businesses and provides a comprehensive onboarding experience.
The Kajabi uploader lets users add video, audio, and other media to their courses. It is a good idea to upload a high-definition version of videos so that they display well on mobile devices. Additionally, users can upload images from their device or from Google Drive. Kajabi provides templates that can be customized using drag-and-drop interfaces. It also allows users to create custom themes. Kajabi is also available to anyone who doesn’t need to be a web designer.
Kajabi offers a community, but it is not as robust or functional as Facebook groups. It does offer a Member’s Directory that displays student profiles and allows students to interact. While this is not essential, it can be useful for building an accountability group or affinity group for your course. Users can also create posts and share their thoughts.
While Kajabi does not offer a free version, it does offer a recurring subscription. It is slightly more expensive than some other course creation platforms. However, it does look nice and offers extra conveniences. Kajabi also offers a small marketplace for courses. This marketplace is helpful in laying out the school or course you’re creating.