Unicorn Heroes in Kajabi
If you’re looking for a platform that can manage all your customer support needs, Kajabi is an excellent choice. Affiliate programs of Kajabi have a rich affiliate program that allows you to offer specific commissions to affiliates. You can only offer one tier of commissions at a time. Moreover, Kajabi also offers automation rules that will streamline your buyer’s journey and automate emails, offers, and course completions. In addition, advanced automations that feature a conditional filter are available.
Unicorn Heroes
Unicorn Heroes in Kajabi is a help center and community for Kajabi users. The site has an abundance of resources that can help you with any technical issue, including video tutorials and ongoing tech support. You can also choose from a variety of packages that include Kajabi templates, exclusive designs and a weekly Q&A session with an expert.
AI
Kajabi is a knowledge-based platform that empowers knowledge entrepreneurs. Its customers are more than 60 million, and it delivers $3 billion in revenue every year. The company experienced an unprecedented rise in customer support due to this growth. It turned to machine learning and artificial intelligence to solve this problem. This allowed Kajabi to increase self-service usage by one hundred percent while maintaining customer satisfaction scores.
Kajabi’s AI machine learning strategy has brought many benefits. The company can now personalize its landing pages for members. This was previously only available to Pro plans. Additionally, it can now customize the Kajabi Hero Hub, a dedicated platform where customers can communicate with the company’s customer support staff. These conversations are formatted like open office hours. These new features will further help Kajabi improve its customer support.
Both Kajabi as well as Thinkific offer extensive marketing capabilities, including automated email and sales pipelines and customer service. Each platform has its limitations so you might not want to use every feature. Both systems offer advanced tools for assessing students, despite their limitations. Kajabi offers multiple choice and paragraph style questions, while Thinkific provides automatic marking and additional assessment tools.
LiveChat is a powerful sales channel. It tracks all sales and helps you measure the true value of every conversation. LiveChat allows you to determine which conversations are most profitable and how much revenue they generate. Moreover, you can access this information at any time.
Machine learning
Kajabi support needed an upgrade. Machine learning technology helped them make that decision. The company empowers knowledge entrepreneurs and serves 60 million users. It generates $3 billion annually in sales. After experiencing a massive increase in membership during a global pandemic in 2020, Kajabi explored various customer support AI products and selected Zendesk partner Forethought.
The technology can improve customer experience, billing, and tech support. It can also increase efficiency and personalize your customers’ experience. Several companies, including Kajabi, have adopted the technology. It is very simple: A company implements a ML algorithm, and it does all the work.
Kajabi allows users to create online courses from one platform. The software is also used to manage sales, marketing, and customer support. Once a student completes a course, the Kajabi software recognizes it and sends a congratulations message. It also provides the ability to produce subscription-specific reports. Kajabi’s powerful features enable users to create online courses and mini-courses, drip courses, and coaching programs. Other features include the ability add multiple content formats, social accounts, and comments to each lecture.
While Kajabi is more expensive than competing solutions, the platform is more versatile and has an intuitive interface. It is easy to use and comes with everything a course creator needs to produce a great online course. It also has a mobile application. This is great for creators and students.
Self-service
Solve Email, Kajabi’s self service support solution, allows customers to resolve their questions on their own. Solve was able to deflect 18 to 20% of all Kajabi support ticket requests this year. Kajabi can also benefit from the solution’s ability to increase customer knowledge and understanding.
Kajabi provides an all-in-one platform for creating online courses, launching marketing campaigns, and building landing pages. Whether you’re new to the Kajabi platform or have years of experience with the software, you can get help from Kajabi’s customer support via email, social media, or the knowledge base.
The online help center offers comprehensive information on everything, from how to get started to selling your products and launching them. In addition, Kajabi offers webinars and events to provide users with additional information. Lastly, Kajabi offers a free resource called Kajabi University. Kajabi University offers many online courses and lessons to help users get to know the platform better.
Kajabi is a great tool to use for content marketing. It has a visual editor that makes it easy to view content. Kajabi supports HTML and custom domains, and has customizable templates. The company also offers webinars and forums that allow users to find answers to their questions.
When Kajabi decided to move towards self-service support, they were already using an AI-powered customer support solution. This AI helped them reduce ticket backlogs, and kept agents motivated. They had 150 support agents at the time of the pandemic. Kajabi was able increase self-service usage 100 percent while maintaining high customer satisfaction scores.
Course creator community
Kajabi offers course creators the ability to create private groups for their courses. These groups, which are similar to Facebook groups, are a great way for students to interact and to build community. Kajabi also offers various networking features and a mobile app. You can create groups for specific topics, and add members as you grow your course.
New members are welcomed with a one-minute video, which addresses questions and introduces the community. This allows them to feel at ease using the system. Kajabi also offers a page called “Learn the Basics”, which answers basic questions about building courses. It is a very comprehensive onboarding experience and is a great option for small businesses.
Kajabi allows users to upload video, audio, or other media to their courses. It is a good idea to upload a high-definition version of videos so that they display well on mobile devices. Additionally, users can upload images from their device or from Google Drive. Kajabi provides templates that can be customized using drag-and-drop interfaces. You can also create your own themes. Kajabi is also available to anyone who doesn’t need to be a web designer.
Kajabi offers a community, but it is not as robust or functional as Facebook groups. It does have a Member’s directory that displays profiles of students and allows them to interact. While this is not essential, it can be useful for building an accountability group or affinity group for your course. Users can also create posts and share their thoughts.
While Kajabi does not offer a free version, it does offer a recurring subscription. It is slightly more expensive than some other course creation platforms. It does look nice, and it offers additional conveniences. Lastly, Kajabi offers a small course marketplace. This marketplace is helpful in laying out the school or course you’re creating.