Unicorn Heroes in Kajabi
Kajabi is a great platform for managing all your customer support needs. Affiliate programs of Kajabi have a rich affiliate program that allows you to offer specific commissions to affiliates. You can only offer one tier of commissions at a time. Moreover, Kajabi also offers automation rules that will streamline your buyer’s journey and automate emails, offers, and course completions. Advanced automations with a conditional filter can also be found.
Unicorn Heroes in Kajabi provides help and support for Kajabi users. The site has an abundance of resources that can help you with any technical issue, including video tutorials and ongoing tech support. It also offers several different packages, including Kajabi templates, exclusive designs, and a weekly Q&A with an expert.
Kajabi is a knowledge-based platform which empowers knowledge entrepreneurs. Its customers are more than 60 million, and it delivers $3 billion in revenue every year. As a result of this growth, the software company was experiencing an unprecedented surge in customer support. To address this problem, it turned to artificial intelligence and machine learning to automate the support process. This helped Kajabi increase self-service usage by a hundred percent, while still maintaining customer satisfaction scores.
Kajabi’s AI machine-learning strategy has yielded several benefits. For example, the company can now customize the content on its landing pages for members, which was previously available only to the Pro plan. It can also customize the Kajabi Hero hub, a dedicated platform that allows customers to communicate with customer support staff. These conversations are formatted like open office hours. These new features will further help Kajabi improve its customer support.
Both Kajabi as well as Thinkific offer extensive marketing capabilities, including automated email and sales pipelines and customer service. Both platforms have limitations, however, so you may not want to use all of their features. Despite their shortcomings, both systems have advanced tools for assessing your students. Kajabi offers multiple choice and paragraph style questions, while Thinkific provides automatic marking and additional assessment tools.
LiveChat is a powerful sales channel. It tracks all sales and helps to measure the true value of each conversation. With the help of LiveChat, you can also determine which conversations are the most profitable and how much revenue you’re earning from them. This information is also available at your fingertips at any time.
Kajabi support was in need of an upgrade and machine learning technology helped them make the decision. The company empowers knowledge entrepreneurs and serves 60 million users. It generates $3 billion annually in sales. Kajabi discovered that there were many AI products that could help customers and chose Zendesk partner Forethought after experiencing a significant increase in membership in the wake of a global pandemic in 2020.
The technology can improve customer experience, billing, and tech support. It can also help you increase efficiency and personalize the experience of your customers. Many companies, including Kajabi have adopted the technology. It is very simple: A company implements a ML algorithm, and it does all the work.
Kajabi allows users to create online courses from one platform. The software is also used to manage sales, marketing, and customer support. The Kajabi software recognizes when a student has completed a course and sends a message of congratulations. It also provides the ability to produce subscription-specific reports. Kajabi’s powerful features allow users to create online courses, mini-courses and drip courses, as well as coaching programs. Other features include the ability add multiple content formats, social accounts, and comments to each lecture.
While Kajabi is more expensive than competing solutions, the platform is more versatile and has an intuitive interface. It is easy to use and comes with everything a course creator needs to produce a great online course. It also has a mobile application. This is important for both students and creators.
Kajabi’s self-service support solution, Solve Email, helps customers resolve their queries on their own. Solve was able to deflect 18 to 20% of all Kajabi support ticket requests this year. The solution also helps Kajabi to improve customer knowledge and understanding.
Kajabi is an all-in-one platform that allows you to create online courses, launch marketing campaigns, and build landing pages. Kajabi’s customer service can help you, whether you’re new or an expert with the software.
The online help center is comprehensive and includes guides on everything from getting started to selling and launching your products. In addition, Kajabi offers webinars and events to provide users with additional information. Lastly, Kajabi offers a free resource called Kajabi University. Kajabi University offers many online courses and lessons to help users get to know the platform better.
Kajabi is a great tool for content marketing because it has a visual editor that makes content easy to look at. In addition to this, Kajabi has customizable templates and supports HTML and custom domains. The company also offers webinars and forums that allow users to find answers to their questions.
Kajabi was already using an AI-powered customer service solution when they decided to move to self-service. This AI enabled them to reduce ticket backlogs and keep agents motivated. They had 150 support staff at the time of the pandemic. Kajabi was able to increase self-service usage by 100 percent while maintaining high customer satisfaction scores.
Community of course creators
Kajabi offers course creators the ability to create private groups for their courses. These groups, which are similar to Facebook groups, are a great way for students to interact and to build community. Kajabi also offers various networking features and a mobile app. You can create groups for specific topics, and add members as you grow your course.
New members are welcomed with a one-minute video, which addresses questions and introduces the community. This helps them feel comfortable using the system. Kajabi also offers a “Learn the Basics” page, which provides answers to basic questions about building courses. It is a very comprehensive onboarding experience and is a great option for small businesses.
The Kajabi uploader lets users add video, audio, and other media to their courses. It is a good idea to upload a high-definition version of videos so that they display well on mobile devices. Users can also upload images directly from their devices or from Google Drive. Kajabi offers templates with drag-and-drop interfaces for customization. It also allows users to create custom themes. In addition, users do not have to be a web developer to use Kajabi.
Kajabi offers a community, but it is not as robust or functional as Facebook groups. It does have a Member’s directory that displays profiles of students and allows them to interact. Although it is not necessary, it can be helpful in building an accountability or affinity group for your course. Users can also create posts to share their thoughts.
While Kajabi does not offer a free version, it does offer a recurring subscription. It is slightly more expensive than some other course creation platforms. However, it does look nice and offers extra conveniences. Kajabi also offers a small marketplace for courses. This marketplace is helpful in laying out the school or course you’re creating.