Unicorn Heroes in Kajabi
Kajabi is a great platform for managing all your customer support needs. The company’s affiliate program has a feature-rich affiliate system that allows you to offer affiliate-specific commissions. However, you can’t offer more than one tier of commissions at one time. Kajabi also offers automation tools that will help streamline the buyer’s journey, automate emails, offers, course completions, and automate offers. Advanced automations with a conditional filter can also be found.
Unicorn Heroes in Kajabi is a help center and community for Kajabi users. The site has an abundance of resources that can help you with any technical issue, including video tutorials and ongoing tech support. It also offers several different packages, including Kajabi templates, exclusive designs, and a weekly Q&A with an expert.
Kajabi is a knowledge-based platform which empowers knowledge entrepreneurs. Its customers are more than 60 million, and it delivers $3 billion in revenue every year. As a result of this growth, the software company was experiencing an unprecedented surge in customer support. To address this problem, it turned to artificial intelligence and machine learning to automate the support process. This helped Kajabi increase self-service usage by a hundred percent, while still maintaining customer satisfaction scores.
Kajabi’s AI machine-learning strategy has yielded several benefits. For example, the company can now customize the content on its landing pages for members, which was previously available only to the Pro plan. It can also customize the Kajabi Hero hub, a dedicated platform that allows customers to communicate with customer support staff. These conversations can be formatted as open office hours. These new features will help Kajabi further improve its customer service.
Both Kajabi as well as Thinkific offer extensive marketing capabilities, including automated email and sales pipelines and customer service. Both platforms have limitations, however, so you may not want to use all of their features. Both systems offer advanced tools for assessing students, despite their limitations. Kajabi allows multiple choice and paragraph-style questions. Thinkific offers automatic marking and additional assessment tools.
LiveChat is a powerful sales channel. It tracks all sales and helps to measure the true value of each conversation. With the help of LiveChat, you can also determine which conversations are the most profitable and how much revenue you’re earning from them. Moreover, you can access this information at any time.
Kajabi support was in need of an upgrade and machine learning technology helped them make the decision. The company empowers knowledge entrepreneurs and serves 60 million users. It generates $3 billion annually in sales. After experiencing a massive increase in membership during a global pandemic in 2020, Kajabi explored various customer support AI products and selected Zendesk partner Forethought.
The technology can improve customer experience, billing, and tech support. It can also help you increase efficiency and personalize the experience of your customers. Many companies, including Kajabi have adopted the technology. The process is fairly simple: a company implements a ML algorithm and lets it do all of the work.
Kajabi allows users to create online courses from one platform. The software can also be used to manage customer support, sales, marketing, or marketing. The Kajabi software recognizes when a student has completed a course and sends a message of congratulations. It also provides the ability to produce subscription-specific reports. Kajabi’s powerful features enable users to create online courses and mini-courses, drip courses, and coaching programs. Other features include the ability add multiple content formats, social accounts, and comments to each lecture.
While Kajabi is more expensive than competing solutions, the platform is more versatile and has an intuitive interface. It is easy to use and comes with everything a course creator needs to produce a great online course. It also has a mobile application. This is great for creators and students.
Solve Email, Kajabi’s self service support solution, allows customers to resolve their questions on their own. Solve was able to deflect 18 to 20% of all Kajabi support ticket requests this year. The solution also helps Kajabi to improve customer knowledge and understanding.
Kajabi is an all-in-one platform that allows you to create online courses, launch marketing campaigns, and build landing pages. Kajabi’s customer service can help you, whether you’re new or an expert with the software.
The online help center is comprehensive and includes guides on everything from getting started to selling and launching your products. In addition, Kajabi offers webinars and events to provide users with additional information. Lastly, Kajabi offers a free resource called Kajabi University. Kajabi University offers many online courses and lessons to help users get to know the platform better.
Kajabi is a great tool for content marketing because it has a visual editor that makes content easy to look at. Kajabi supports HTML and custom domains, and has customizable templates. Users can also find answers to their questions through the company’s webinars and forums.
When Kajabi decided to move towards self-service support, they were already using an AI-powered customer support solution. This AI enabled them to reduce ticket backlogs and keep agents motivated. They had 150 support staff at the time of the pandemic. Kajabi was able to increase self-service usage by 100 percent while maintaining high customer satisfaction scores.
Community of course creators
Kajabi allows course creators to create private groups for their courses. These groups, which are similar to Facebook groups, are a great way for students to interact and to build community. Kajabi also offers a mobile app and various networking features. You can create groups for specific topics, and add members as you grow your course.
A one-minute video welcomes new members. It addresses questions and introduces them to the community. This allows them to feel at ease using the system. Kajabi also offers a “Learn the Basics” page, which provides answers to basic questions about building courses. This is a great option to small businesses and provides a comprehensive onboarding experience.
The Kajabi uploader lets users add video, audio, and other media to their courses. It is a good idea to upload a high-definition version of videos so that they display well on mobile devices. Users can also upload images directly from their devices or from Google Drive. Kajabi provides templates that can be customized using drag-and-drop interfaces. You can also create your own themes. In addition, users do not have to be a web developer to use Kajabi.
While Kajabi does offer a community, it is not as robust and functional as Facebook groups. It does have a Member’s directory that displays profiles of students and allows them to interact. While this is not essential, it can be useful for building an accountability group or affinity group for your course. Users can also create posts to share their thoughts.
Kajabi doesn’t offer a free version but it does offer a recurring payment. It is slightly more expensive than some other course creation platforms. It does look nice, and it offers additional conveniences. Lastly, Kajabi offers a small course marketplace. This marketplace can be helpful in setting up the school or course that you are creating.