Unicorn Heroes in Kajabi
Kajabi is a great platform for managing all your customer support needs. Affiliate programs of Kajabi have a rich affiliate program that allows you to offer specific commissions to affiliates. However, you can’t offer more than one tier of commissions at one time. Moreover, Kajabi also offers automation rules that will streamline your buyer’s journey and automate emails, offers, and course completions. Advanced automations with a conditional filter can also be found.
Unicorn Heroes
Unicorn Heroes in Kajabi provides help and support for Kajabi users. There are many resources available to help you with any technical issue. These include video tutorials and ongoing tech support. You can also choose from a variety of packages that include Kajabi templates, exclusive designs and a weekly Q&A session with an expert.
AI
Kajabi is a knowledge-based platform that empowers knowledge entrepreneurs. It has more than 60 million customers and generates $3 billion annually in revenue. As a result of this growth, the software company was experiencing an unprecedented surge in customer support. To address this problem, it turned to artificial intelligence and machine learning to automate the support process. This helped Kajabi increase self-service usage by a hundred percent, while still maintaining customer satisfaction scores.
Kajabi’s AI machine learning strategy has brought many benefits. For example, the company can now customize the content on its landing pages for members, which was previously available only to the Pro plan. It can also customize the Kajabi Hero hub, a dedicated platform that allows customers to communicate with customer support staff. These conversations can be formatted as open office hours. These new features will help Kajabi further improve its customer service.
Kajabi and Thinkific both offer comprehensive marketing capabilities, including automated email marketing, sales pipelines, and customer service. Each platform has its limitations so you might not want to use every feature. Despite their shortcomings, both systems have advanced tools for assessing your students. Kajabi offers multiple choice and paragraph style questions, while Thinkific provides automatic marking and additional assessment tools.
LiveChat is a powerful sales channel. It tracks all sales and helps to measure the true value of each conversation. LiveChat allows you to determine which conversations are most profitable and how much revenue they generate. This information is also available at your fingertips at any time.
Machine learning
Kajabi support needed an upgrade. Machine learning technology helped them make that decision. The company empowers knowledge entrepreneurs and serves 60 million users. It generates $3 billion annually in sales. After experiencing a massive increase in membership during a global pandemic in 2020, Kajabi explored various customer support AI products and selected Zendesk partner Forethought.
The technology can improve customer experience, billing, and tech support. It can also help you increase efficiency and personalize the experience of your customers. Many companies, including Kajabi have adopted the technology. It is very simple: A company implements a ML algorithm, and it does all the work.
The Kajabi platform allows users to create online courses using a single platform. The software can also be used to manage customer support, sales, marketing, or marketing. Once a student completes a course, the Kajabi software recognizes it and sends a congratulations message. It also provides the ability to produce subscription-specific reports. Kajabi’s powerful features enable users to create online courses and mini-courses, drip courses, and coaching programs. Other features include the ability add multiple content formats, social accounts, and comments to each lecture.
While Kajabi is more expensive than competing solutions, the platform is more versatile and has an intuitive interface. It is simple to use and includes everything a course creator will need to create a great online course. Another great feature is that it has a mobile app. This is important for both students and creators.
Self-service
Kajabi’s self-service support solution, Solve Email, helps customers resolve their queries on their own. Solve has been able to deflect an average of 18 to 20 percent of all Kajabi support tickets this year. The solution also helps Kajabi to improve customer knowledge and understanding.
Kajabi is an all-in-one platform that allows you to create online courses, launch marketing campaigns, and build landing pages. Kajabi’s customer service can help you, whether you’re new or an expert with the software.
The online help center is comprehensive and includes guides on everything from getting started to selling and launching your products. Kajabi also offers webinars and events that provide additional information. Kajabi University is a free resource that Kajabi provides. Kajabi University offers many online courses and lessons to help users get to know the platform better.
Kajabi is a great tool to use for content marketing. It has a visual editor that makes it easy to view content. Kajabi supports HTML and custom domains, and has customizable templates. Users can also find answers to their questions through the company’s webinars and forums.
When Kajabi decided to move towards self-service support, they were already using an AI-powered customer support solution. This AI enabled them to reduce ticket backlogs and keep agents motivated. They had 150 support agents at the time of the pandemic. Kajabi was able increase self-service usage 100 percent while maintaining high customer satisfaction scores.
Course creator community
Kajabi allows course creators to create private groups for their courses. These groups are akin to Facebook groups and are a great way to engage students and build community. Kajabi also offers various networking features and a mobile app. It is possible to create groups for specific topics and add more members as you expand your course.
New members are welcomed with a one-minute video, which addresses questions and introduces the community. This allows them to feel at ease using the system. Kajabi also offers a page called “Learn the Basics”, which answers basic questions about building courses. It is a very comprehensive onboarding experience and is a great option for small businesses.
Kajabi allows users to upload video, audio, or other media to their courses. It is a good idea to upload a high-definition version of videos so that they display well on mobile devices. Users can also upload images directly from their devices or from Google Drive. Kajabi provides templates that can be customized using drag-and-drop interfaces. You can also create your own themes. In addition, users do not have to be a web developer to use Kajabi.
Kajabi offers a community, but it is not as robust or functional as Facebook groups. It does have a Member’s directory that displays profiles of students and allows them to interact. While this is not essential, it can be useful for building an accountability group or affinity group for your course. Users can also create posts to share their thoughts.
While Kajabi does not offer a free version, it does offer a recurring subscription. It is slightly more costly than other course creation platforms. However, it does look nice and offers extra conveniences. Lastly, Kajabi offers a small course marketplace. This marketplace is helpful in laying out the school or course you’re creating.