Unicorn Heroes in Kajabi
If you’re looking for a platform that can manage all your customer support needs, Kajabi is an excellent choice. Affiliate programs of Kajabi have a rich affiliate program that allows you to offer specific commissions to affiliates. However, you can’t offer more than one tier of commissions at one time. Kajabi also offers automation tools that will help streamline the buyer’s journey, automate emails, offers, course completions, and automate offers. In addition, advanced automations that feature a conditional filter are available.
Unicorn Heroes
Unicorn Heroes in Kajabi provides help and support for Kajabi users. There are many resources available to help you with any technical issue. These include video tutorials and ongoing tech support. You can also choose from a variety of packages that include Kajabi templates, exclusive designs and a weekly Q&A session with an expert.
AI
Kajabi is a knowledge-based platform which empowers knowledge entrepreneurs. It has more than 60 million customers and generates $3 billion annually in revenue. As a result of this growth, the software company was experiencing an unprecedented surge in customer support. It turned to machine learning and artificial intelligence to solve this problem. This helped Kajabi increase self-service usage by a hundred percent, while still maintaining customer satisfaction scores.
Kajabi’s AI machine-learning strategy has yielded several benefits. For example, the company can now customize the content on its landing pages for members, which was previously available only to the Pro plan. It can also customize the Kajabi Hero hub, a dedicated platform that allows customers to communicate with customer support staff. These conversations are formatted like open office hours. These new features will help Kajabi further improve its customer service.
Kajabi and Thinkific both offer comprehensive marketing capabilities, including automated email marketing, sales pipelines, and customer service. Both platforms have limitations, however, so you may not want to use all of their features. Both systems offer advanced tools for assessing students, despite their limitations. Kajabi offers multiple choice and paragraph style questions, while Thinkific provides automatic marking and additional assessment tools.
LiveChat is a powerful sales channel. It tracks all sales and helps to measure the true value of each conversation. With the help of LiveChat, you can also determine which conversations are the most profitable and how much revenue you’re earning from them. This information is also available at your fingertips at any time.
Machine learning
Kajabi support needed an upgrade. Machine learning technology helped them make that decision. The company, which empowers knowledge entrepreneurs, serves 60 million users and generates $3 billion in annual sales. Kajabi discovered that there were many AI products that could help customers and chose Zendesk partner Forethought after experiencing a significant increase in membership in the wake of a global pandemic in 2020.
The technology can improve customer experience, billing, and tech support. It can also increase efficiency and personalize your customers’ experience. Several companies, including Kajabi, have adopted the technology. The process is fairly simple: a company implements a ML algorithm and lets it do all of the work.
Kajabi allows users to create online courses from one platform. The software is also used to manage sales, marketing, and customer support. Once a student completes a course, the Kajabi software recognizes it and sends a congratulations message. It also provides the ability to produce subscription-specific reports. Kajabi’s powerful features enable users to create online courses and mini-courses, drip courses, and coaching programs. Other features include the ability add multiple content formats, social accounts, and comments to each lecture.
Although Kajabi is more costly than other solutions, it is more flexible and offers a more intuitive interface. It is simple to use and includes everything a course creator will need to create a great online course. It also has a mobile application. This is great for creators and students.
Self-service
Kajabi’s self-service support solution, Solve Email, helps customers resolve their queries on their own. Solve has been able to deflect an average of 18 to 20 percent of all Kajabi support tickets this year. Kajabi can also benefit from the solution’s ability to increase customer knowledge and understanding.
Kajabi is an all-in-one platform that allows you to create online courses, launch marketing campaigns, and build landing pages. Kajabi’s customer service can help you, whether you’re new or an expert with the software.
The online help center is comprehensive and includes guides on everything from getting started to selling and launching your products. In addition, Kajabi offers webinars and events to provide users with additional information. Kajabi University is a free resource that Kajabi provides. Kajabi University offers many online courses and lessons to help users get to know the platform better.
Kajabi is a great tool for content marketing because it has a visual editor that makes content easy to look at. In addition to this, Kajabi has customizable templates and supports HTML and custom domains. Users can also find answers to their questions through the company’s webinars and forums.
Kajabi was already using an AI-powered customer service solution when they decided to move to self-service. This AI helped them reduce ticket backlogs, and kept agents motivated. They had 150 support staff at the time of the pandemic. Kajabi was able increase self-service usage 100 percent while maintaining high customer satisfaction scores.
Community of course creators
Kajabi offers course creators the ability to create private groups for their courses. These groups, which are similar to Facebook groups, are a great way for students to interact and to build community. Kajabi also offers various networking features and a mobile app. You can create groups for specific topics, and add members as you grow your course.
New members are welcomed with a one-minute video, which addresses questions and introduces the community. This allows them to feel at ease using the system. Kajabi also offers a “Learn the Basics” page, which provides answers to basic questions about building courses. This is a great option to small businesses and provides a comprehensive onboarding experience.
Kajabi allows users to upload video, audio, or other media to their courses. Uploading high-definition videos is a smart idea, as they will display well on mobile devices. Additionally, users can upload images from their device or from Google Drive. Kajabi provides templates that can be customized using drag-and-drop interfaces. It also allows users to create custom themes. Kajabi is also available to anyone who doesn’t need to be a web designer.
While Kajabi does offer a community, it is not as robust and functional as Facebook groups. It does have a Member’s directory that displays profiles of students and allows them to interact. Although it is not necessary, it can be helpful in building an accountability or affinity group for your course. Users can also create posts to share their thoughts.
Kajabi doesn’t offer a free version but it does offer a recurring payment. It is slightly more expensive than some other course creation platforms. It does look nice, and it offers additional conveniences. Lastly, Kajabi offers a small course marketplace. This marketplace is helpful in laying out the school or course you’re creating.