Unicorn Heroes in Kajabi
If you’re looking for a platform that can manage all your customer support needs, Kajabi is an excellent choice. Affiliate programs of Kajabi have a rich affiliate program that allows you to offer specific commissions to affiliates. However, you can’t offer more than one tier of commissions at one time. Kajabi also offers automation tools that will help streamline the buyer’s journey, automate emails, offers, course completions, and automate offers. Advanced automations with a conditional filter can also be found.
Unicorn Heroes in Kajabi provides help and support for Kajabi users. There are many resources available to help you with any technical issue. These include video tutorials and ongoing tech support. You can also choose from a variety of packages that include Kajabi templates, exclusive designs and a weekly Q&A session with an expert.
Kajabi is a knowledge-based platform that empowers knowledge entrepreneurs. Its customers are more than 60 million, and it delivers $3 billion in revenue every year. As a result of this growth, the software company was experiencing an unprecedented surge in customer support. It turned to machine learning and artificial intelligence to solve this problem. This allowed Kajabi to increase self-service usage by one hundred percent while maintaining customer satisfaction scores.
Kajabi’s AI machine-learning strategy has yielded several benefits. For example, the company can now customize the content on its landing pages for members, which was previously available only to the Pro plan. Additionally, it can now customize the Kajabi Hero Hub, a dedicated platform where customers can communicate with the company’s customer support staff. These conversations are formatted like open office hours. These new features will further help Kajabi improve its customer support.
Kajabi and Thinkific both offer comprehensive marketing capabilities, including automated email marketing, sales pipelines, and customer service. Each platform has its limitations so you might not want to use every feature. Despite their shortcomings, both systems have advanced tools for assessing your students. Kajabi offers multiple choice and paragraph style questions, while Thinkific provides automatic marking and additional assessment tools.
LiveChat is an effective sales channel. It tracks all sales and helps you measure the true value of every conversation. LiveChat allows you to determine which conversations are most profitable and how much revenue they generate. This information is also available at your fingertips at any time.
Kajabi support needed an upgrade. Machine learning technology helped them make that decision. The company empowers knowledge entrepreneurs and serves 60 million users. It generates $3 billion annually in sales. After experiencing a massive increase in membership during a global pandemic in 2020, Kajabi explored various customer support AI products and selected Zendesk partner Forethought.
The technology can improve customer experience, billing, and tech support. It can also increase efficiency and personalize your customers’ experience. Several companies, including Kajabi, have adopted the technology. It is very simple: A company implements a ML algorithm, and it does all the work.
The Kajabi platform allows users to create online courses using a single platform. The software is also used to manage sales, marketing, and customer support. Once a student completes a course, the Kajabi software recognizes it and sends a congratulations message. It also provides the ability to produce subscription-specific reports. Kajabi’s powerful features enable users to create online courses and mini-courses, drip courses, and coaching programs. Other features include the ability add multiple content formats, social accounts, and comments to each lecture.
While Kajabi is more expensive than competing solutions, the platform is more versatile and has an intuitive interface. It is simple to use and includes everything a course creator will need to create a great online course. Another great feature is that it has a mobile app. This is great for creators and students.
Solve Email, Kajabi’s self service support solution, allows customers to resolve their questions on their own. Solve was able to deflect 18 to 20% of all Kajabi support ticket requests this year. The solution also helps Kajabi to improve customer knowledge and understanding.
Kajabi provides an all-in-one platform for creating online courses, launching marketing campaigns, and building landing pages. Whether you’re new to the Kajabi platform or have years of experience with the software, you can get help from Kajabi’s customer support via email, social media, or the knowledge base.
The online help center is comprehensive and includes guides on everything from getting started to selling and launching your products. Kajabi also offers webinars and events that provide additional information. Kajabi University is a free resource that Kajabi provides. Besides the extensive help center, Kajabi University has numerous online courses and lessons that help users become more familiar with the platform.
Kajabi is a great tool to use for content marketing. It has a visual editor that makes it easy to view content. In addition to this, Kajabi has customizable templates and supports HTML and custom domains. Users can also find answers to their questions through the company’s webinars and forums.
When Kajabi decided to move towards self-service support, they were already using an AI-powered customer support solution. This AI enabled them to reduce ticket backlogs and keep agents motivated. They had 150 support agents at the time of the pandemic. Kajabi was able to increase self-service usage by 100 percent while maintaining high customer satisfaction scores.
Community of course creators
Kajabi offers course creators the ability to create private groups for their courses. These groups are akin to Facebook groups and are a great way to engage students and build community. Kajabi also offers a mobile app and various networking features. You can create groups for specific topics, and add members as you grow your course.
New members are welcomed with a one-minute video, which addresses questions and introduces the community. This allows them to feel at ease using the system. Kajabi also offers a page called “Learn the Basics”, which answers basic questions about building courses. This is a great option to small businesses and provides a comprehensive onboarding experience.
Kajabi allows users to upload video, audio, or other media to their courses. Uploading high-definition videos is a smart idea, as they will display well on mobile devices. Additionally, users can upload images from their device or from Google Drive. Kajabi offers templates with drag-and-drop interfaces for customization. You can also create your own themes. Kajabi is also available to anyone who doesn’t need to be a web designer.
Kajabi offers a community, but it is not as robust or functional as Facebook groups. It does have a Member’s directory that displays profiles of students and allows them to interact. While this is not essential, it can be useful for building an accountability group or affinity group for your course. Users can also create posts and share their thoughts.
Kajabi doesn’t offer a free version but it does offer a recurring payment. It is slightly more costly than other course creation platforms. It does look nice, and it offers additional conveniences. Kajabi also offers a small marketplace for courses. This marketplace can be helpful in setting up the school or course that you are creating.