Unicorn Heroes in Kajabi
Kajabi is a great platform for managing all your customer support needs. Affiliate programs of Kajabi have a rich affiliate program that allows you to offer specific commissions to affiliates. However, you can’t offer more than one tier of commissions at one time. Moreover, Kajabi also offers automation rules that will streamline your buyer’s journey and automate emails, offers, and course completions. Advanced automations with a conditional filter can also be found.
Unicorn Heroes in Kajabi provides help and support for Kajabi users. There are many resources available to help you with any technical issue. These include video tutorials and ongoing tech support. It also offers several different packages, including Kajabi templates, exclusive designs, and a weekly Q&A with an expert.
Kajabi is a knowledge-based platform which empowers knowledge entrepreneurs. Its customers are more than 60 million, and it delivers $3 billion in revenue every year. As a result of this growth, the software company was experiencing an unprecedented surge in customer support. To address this problem, it turned to artificial intelligence and machine learning to automate the support process. This allowed Kajabi to increase self-service usage by one hundred percent while maintaining customer satisfaction scores.
Kajabi’s AI machine learning strategy has brought many benefits. The company can now personalize its landing pages for members. This was previously only available to Pro plans. Additionally, it can now customize the Kajabi Hero Hub, a dedicated platform where customers can communicate with the company’s customer support staff. These conversations can be formatted as open office hours. These new features will further help Kajabi improve its customer support.
Kajabi and Thinkific both offer comprehensive marketing capabilities, including automated email marketing, sales pipelines, and customer service. Both platforms have limitations, however, so you may not want to use all of their features. Despite their shortcomings, both systems have advanced tools for assessing your students. Kajabi allows multiple choice and paragraph-style questions. Thinkific offers automatic marking and additional assessment tools.
LiveChat is a powerful sales channel. It tracks all sales and helps you measure the true value of every conversation. With the help of LiveChat, you can also determine which conversations are the most profitable and how much revenue you’re earning from them. Moreover, you can access this information at any time.
Kajabi support needed an upgrade. Machine learning technology helped them make that decision. The company, which empowers knowledge entrepreneurs, serves 60 million users and generates $3 billion in annual sales. After experiencing a massive increase in membership during a global pandemic in 2020, Kajabi explored various customer support AI products and selected Zendesk partner Forethought.
The technology can improve customer experience, billing, and tech support. It can also help you increase efficiency and personalize the experience of your customers. Several companies, including Kajabi, have adopted the technology. The process is fairly simple: a company implements a ML algorithm and lets it do all of the work.
The Kajabi platform allows users to create online courses using a single platform. The software can also be used to manage customer support, sales, marketing, or marketing. The Kajabi software recognizes when a student has completed a course and sends a message of congratulations. It also provides the ability to produce subscription-specific reports. Kajabi’s powerful features enable users to create online courses and mini-courses, drip courses, and coaching programs. Other features include the ability to add multiple content formats, social media accounts, and comments after each lecture.
While Kajabi is more expensive than competing solutions, the platform is more versatile and has an intuitive interface. It is simple to use and includes everything a course creator will need to create a great online course. It also has a mobile application. This is great for creators and students.
Solve Email, Kajabi’s self service support solution, allows customers to resolve their questions on their own. Solve has been able to deflect an average of 18 to 20 percent of all Kajabi support tickets this year. The solution also helps Kajabi to improve customer knowledge and understanding.
Kajabi is an all-in-one platform that allows you to create online courses, launch marketing campaigns, and build landing pages. Kajabi’s customer service can help you, whether you’re new or an expert with the software.
The online help center is comprehensive and includes guides on everything from getting started to selling and launching your products. In addition, Kajabi offers webinars and events to provide users with additional information. Kajabi University is a free resource that Kajabi provides. Besides the extensive help center, Kajabi University has numerous online courses and lessons that help users become more familiar with the platform.
Kajabi is a great tool to use for content marketing. It has a visual editor that makes it easy to view content. In addition to this, Kajabi has customizable templates and supports HTML and custom domains. Users can also find answers to their questions through the company’s webinars and forums.
When Kajabi decided to move towards self-service support, they were already using an AI-powered customer support solution. This AI enabled them to reduce ticket backlogs and keep agents motivated. They had 150 support agents at the time of the pandemic. Kajabi was able to increase self-service usage by 100 percent while maintaining high customer satisfaction scores.
Community of course creators
Kajabi offers course creators the ability to create private groups for their courses. These groups are akin to Facebook groups and are a great way to engage students and build community. Kajabi also offers various networking features and a mobile app. You can create groups for specific topics, and add members as you grow your course.
New members are welcomed with a one-minute video, which addresses questions and introduces the community. This helps them feel comfortable using the system. Kajabi also offers a “Learn the Basics” page, which provides answers to basic questions about building courses. It is a very comprehensive onboarding experience and is a great option for small businesses.
Kajabi allows users to upload video, audio, or other media to their courses. It is a good idea to upload a high-definition version of videos so that they display well on mobile devices. Users can also upload images directly from their devices or from Google Drive. Kajabi provides templates that can be customized using drag-and-drop interfaces. It also allows users to create custom themes. In addition, users do not have to be a web developer to use Kajabi.
While Kajabi does offer a community, it is not as robust and functional as Facebook groups. It does have a Member’s directory that displays profiles of students and allows them to interact. While this is not essential, it can be useful for building an accountability group or affinity group for your course. Users can also create posts and share their thoughts.
While Kajabi does not offer a free version, it does offer a recurring subscription. It is slightly more expensive than some other course creation platforms. It does look nice, and it offers additional conveniences. Kajabi also offers a small marketplace for courses. This marketplace can be helpful in setting up the school or course that you are creating.