Unicorn Heroes in Kajabi
If you’re looking for a platform that can manage all your customer support needs, Kajabi is an excellent choice. Affiliate programs of Kajabi have a rich affiliate program that allows you to offer specific commissions to affiliates. You can only offer one tier of commissions at a time. Kajabi also offers automation tools that will help streamline the buyer’s journey, automate emails, offers, course completions, and automate offers. Advanced automations with a conditional filter can also be found.
Unicorn Heroes in Kajabi provides help and support for Kajabi users. There are many resources available to help you with any technical issue. These include video tutorials and ongoing tech support. It also offers several different packages, including Kajabi templates, exclusive designs, and a weekly Q&A with an expert.
Kajabi is a knowledge-based platform which empowers knowledge entrepreneurs. Its customers are more than 60 million, and it delivers $3 billion in revenue every year. The company experienced an unprecedented rise in customer support due to this growth. It turned to machine learning and artificial intelligence to solve this problem. This helped Kajabi increase self-service usage by a hundred percent, while still maintaining customer satisfaction scores.
Kajabi’s AI machine learning strategy has brought many benefits. For example, the company can now customize the content on its landing pages for members, which was previously available only to the Pro plan. It can also customize the Kajabi Hero hub, a dedicated platform that allows customers to communicate with customer support staff. These conversations can be formatted as open office hours. These new features will further help Kajabi improve its customer support.
Kajabi and Thinkific both offer comprehensive marketing capabilities, including automated email marketing, sales pipelines, and customer service. Each platform has its limitations so you might not want to use every feature. Both systems offer advanced tools for assessing students, despite their limitations. Kajabi allows multiple choice and paragraph-style questions. Thinkific offers automatic marking and additional assessment tools.
LiveChat is a powerful sales channel. It tracks all sales and helps to measure the true value of each conversation. LiveChat allows you to determine which conversations are most profitable and how much revenue they generate. Moreover, you can access this information at any time.
Kajabi support was in need of an upgrade and machine learning technology helped them make the decision. The company empowers knowledge entrepreneurs and serves 60 million users. It generates $3 billion annually in sales. After experiencing a massive increase in membership during a global pandemic in 2020, Kajabi explored various customer support AI products and selected Zendesk partner Forethought.
The technology can improve customer experience, billing, and tech support. It can also help you increase efficiency and personalize the experience of your customers. Many companies, including Kajabi have adopted the technology. It is very simple: A company implements a ML algorithm, and it does all the work.
Kajabi allows users to create online courses from one platform. The software can also be used to manage customer support, sales, marketing, or marketing. The Kajabi software recognizes when a student has completed a course and sends a message of congratulations. It also provides the ability to produce subscription-specific reports. Kajabi’s powerful features enable users to create online courses and mini-courses, drip courses, and coaching programs. Other features include the ability add multiple content formats, social accounts, and comments to each lecture.
Although Kajabi is more costly than other solutions, it is more flexible and offers a more intuitive interface. It is easy to use and comes with everything a course creator needs to produce a great online course. Another great feature is that it has a mobile app. This is important for both students and creators.
Kajabi’s self-service support solution, Solve Email, helps customers resolve their queries on their own. Solve was able to deflect 18 to 20% of all Kajabi support ticket requests this year. Kajabi can also benefit from the solution’s ability to increase customer knowledge and understanding.
Kajabi provides an all-in-one platform for creating online courses, launching marketing campaigns, and building landing pages. Whether you’re new to the Kajabi platform or have years of experience with the software, you can get help from Kajabi’s customer support via email, social media, or the knowledge base.
The online help center offers comprehensive information on everything, from how to get started to selling your products and launching them. In addition, Kajabi offers webinars and events to provide users with additional information. Lastly, Kajabi offers a free resource called Kajabi University. Besides the extensive help center, Kajabi University has numerous online courses and lessons that help users become more familiar with the platform.
Kajabi is a great tool to use for content marketing. It has a visual editor that makes it easy to view content. Kajabi supports HTML and custom domains, and has customizable templates. Users can also find answers to their questions through the company’s webinars and forums.
When Kajabi decided to move towards self-service support, they were already using an AI-powered customer support solution. This AI helped them reduce ticket backlogs, and kept agents motivated. They had 150 support staff at the time of the pandemic. Kajabi was able increase self-service usage 100 percent while maintaining high customer satisfaction scores.
Community of course creators
Kajabi offers course creators the ability to create private groups for their courses. These groups, which are similar to Facebook groups, are a great way for students to interact and to build community. Kajabi also offers a mobile app and various networking features. You can create groups for specific topics, and add members as you grow your course.
New members are welcomed with a one-minute video, which addresses questions and introduces the community. This helps them feel comfortable using the system. Kajabi also offers a page called “Learn the Basics”, which answers basic questions about building courses. It is a very comprehensive onboarding experience and is a great option for small businesses.
Kajabi allows users to upload video, audio, or other media to their courses. Uploading high-definition videos is a smart idea, as they will display well on mobile devices. Users can also upload images directly from their devices or from Google Drive. Kajabi provides templates that can be customized using drag-and-drop interfaces. You can also create your own themes. Kajabi is also available to anyone who doesn’t need to be a web designer.
While Kajabi does offer a community, it is not as robust and functional as Facebook groups. It does have a Member’s directory that displays profiles of students and allows them to interact. Although it is not necessary, it can be helpful in building an accountability or affinity group for your course. Users can also create posts to share their thoughts.
While Kajabi does not offer a free version, it does offer a recurring subscription. It is slightly more expensive than some other course creation platforms. However, it does look nice and offers extra conveniences. Kajabi also offers a small marketplace for courses. This marketplace is helpful in laying out the school or course you’re creating.