Unicorn Heroes in Kajabi
If you’re looking for a platform that can manage all your customer support needs, Kajabi is an excellent choice. The company’s affiliate program has a feature-rich affiliate system that allows you to offer affiliate-specific commissions. You can only offer one tier of commissions at a time. Kajabi also offers automation tools that will help streamline the buyer’s journey, automate emails, offers, course completions, and automate offers. Advanced automations with a conditional filter can also be found.
Unicorn Heroes in Kajabi is a help center and community for Kajabi users. The site has an abundance of resources that can help you with any technical issue, including video tutorials and ongoing tech support. It also offers several different packages, including Kajabi templates, exclusive designs, and a weekly Q&A with an expert.
Kajabi is a knowledge-based platform which empowers knowledge entrepreneurs. It has more than 60 million customers and generates $3 billion annually in revenue. The company experienced an unprecedented rise in customer support due to this growth. It turned to machine learning and artificial intelligence to solve this problem. This allowed Kajabi to increase self-service usage by one hundred percent while maintaining customer satisfaction scores.
Kajabi’s AI machine-learning strategy has yielded several benefits. For example, the company can now customize the content on its landing pages for members, which was previously available only to the Pro plan. It can also customize the Kajabi Hero hub, a dedicated platform that allows customers to communicate with customer support staff. These conversations are formatted like open office hours. These new features will help Kajabi further improve its customer service.
Both Kajabi as well as Thinkific offer extensive marketing capabilities, including automated email and sales pipelines and customer service. Both platforms have limitations, however, so you may not want to use all of their features. Despite their shortcomings, both systems have advanced tools for assessing your students. Kajabi allows multiple choice and paragraph-style questions. Thinkific offers automatic marking and additional assessment tools.
LiveChat is a powerful sales channel. It tracks all sales and helps to measure the true value of each conversation. With the help of LiveChat, you can also determine which conversations are the most profitable and how much revenue you’re earning from them. Moreover, you can access this information at any time.
Kajabi support was in need of an upgrade and machine learning technology helped them make the decision. The company, which empowers knowledge entrepreneurs, serves 60 million users and generates $3 billion in annual sales. Kajabi discovered that there were many AI products that could help customers and chose Zendesk partner Forethought after experiencing a significant increase in membership in the wake of a global pandemic in 2020.
Technology can improve customer service, billing, and tech support. It can also increase efficiency and personalize your customers’ experience. Many companies, including Kajabi have adopted the technology. It is very simple: A company implements a ML algorithm, and it does all the work.
Kajabi allows users to create online courses from one platform. The software can also be used to manage customer support, sales, marketing, or marketing. Once a student completes a course, the Kajabi software recognizes it and sends a congratulations message. It also provides the ability to produce subscription-specific reports. Kajabi’s powerful features enable users to create online courses and mini-courses, drip courses, and coaching programs. Other features include the ability to add multiple content formats, social media accounts, and comments after each lecture.
While Kajabi is more expensive than competing solutions, the platform is more versatile and has an intuitive interface. It is easy to use and comes with everything a course creator needs to produce a great online course. Another great feature is that it has a mobile app. This is important for both students and creators.
Kajabi’s self-service support solution, Solve Email, helps customers resolve their queries on their own. Solve was able to deflect 18 to 20% of all Kajabi support ticket requests this year. The solution also helps Kajabi to improve customer knowledge and understanding.
Kajabi is an all-in-one platform that allows you to create online courses, launch marketing campaigns, and build landing pages. Kajabi’s customer service can help you, whether you’re new or an expert with the software.
The online help center offers comprehensive information on everything, from how to get started to selling your products and launching them. In addition, Kajabi offers webinars and events to provide users with additional information. Kajabi University is a free resource that Kajabi provides. Besides the extensive help center, Kajabi University has numerous online courses and lessons that help users become more familiar with the platform.
Kajabi is a great tool to use for content marketing. It has a visual editor that makes it easy to view content. Kajabi supports HTML and custom domains, and has customizable templates. Users can also find answers to their questions through the company’s webinars and forums.
When Kajabi decided to move towards self-service support, they were already using an AI-powered customer support solution. This AI enabled them to reduce ticket backlogs and keep agents motivated. They had 150 support agents at the time of the pandemic. Kajabi was able increase self-service usage 100 percent while maintaining high customer satisfaction scores.
Community of course creators
Kajabi offers course creators the ability to create private groups for their courses. These groups, which are similar to Facebook groups, are a great way for students to interact and to build community. Kajabi also offers a mobile app and various networking features. It is possible to create groups for specific topics and add more members as you expand your course.
A one-minute video welcomes new members. It addresses questions and introduces them to the community. This allows them to feel at ease using the system. Kajabi also offers a page called “Learn the Basics”, which answers basic questions about building courses. It is a very comprehensive onboarding experience and is a great option for small businesses.
Kajabi allows users to upload video, audio, or other media to their courses. Uploading high-definition videos is a smart idea, as they will display well on mobile devices. Additionally, users can upload images from their device or from Google Drive. Kajabi offers templates with drag-and-drop interfaces for customization. You can also create your own themes. In addition, users do not have to be a web developer to use Kajabi.
While Kajabi does offer a community, it is not as robust and functional as Facebook groups. It does offer a Member’s Directory that displays student profiles and allows students to interact. While this is not essential, it can be useful for building an accountability group or affinity group for your course. Users can also create posts to share their thoughts.
While Kajabi does not offer a free version, it does offer a recurring subscription. It is slightly more costly than other course creation platforms. It does look nice, and it offers additional conveniences. Kajabi also offers a small marketplace for courses. This marketplace can be helpful in setting up the school or course that you are creating.