Unicorn Heroes in Kajabi
Kajabi is a great platform for managing all your customer support needs. Affiliate programs of Kajabi have a rich affiliate program that allows you to offer specific commissions to affiliates. However, you can’t offer more than one tier of commissions at one time. Moreover, Kajabi also offers automation rules that will streamline your buyer’s journey and automate emails, offers, and course completions. Advanced automations with a conditional filter can also be found.
Unicorn Heroes in Kajabi is a help center and community for Kajabi users. The site has an abundance of resources that can help you with any technical issue, including video tutorials and ongoing tech support. It also offers several different packages, including Kajabi templates, exclusive designs, and a weekly Q&A with an expert.
Kajabi is a knowledge-based platform that empowers knowledge entrepreneurs. Its customers are more than 60 million, and it delivers $3 billion in revenue every year. As a result of this growth, the software company was experiencing an unprecedented surge in customer support. To address this problem, it turned to artificial intelligence and machine learning to automate the support process. This allowed Kajabi to increase self-service usage by one hundred percent while maintaining customer satisfaction scores.
Kajabi’s AI machine-learning strategy has yielded several benefits. The company can now personalize its landing pages for members. This was previously only available to Pro plans. Additionally, it can now customize the Kajabi Hero Hub, a dedicated platform where customers can communicate with the company’s customer support staff. These conversations can be formatted as open office hours. These new features will help Kajabi further improve its customer service.
Kajabi and Thinkific both offer comprehensive marketing capabilities, including automated email marketing, sales pipelines, and customer service. Both platforms have limitations, however, so you may not want to use all of their features. Both systems offer advanced tools for assessing students, despite their limitations. Kajabi offers multiple choice and paragraph style questions, while Thinkific provides automatic marking and additional assessment tools.
LiveChat is a powerful sales channel. It tracks all sales and helps to measure the true value of each conversation. With the help of LiveChat, you can also determine which conversations are the most profitable and how much revenue you’re earning from them. This information is also available at your fingertips at any time.
Kajabi support was in need of an upgrade and machine learning technology helped them make the decision. The company empowers knowledge entrepreneurs and serves 60 million users. It generates $3 billion annually in sales. Kajabi discovered that there were many AI products that could help customers and chose Zendesk partner Forethought after experiencing a significant increase in membership in the wake of a global pandemic in 2020.
The technology can improve customer experience, billing, and tech support. It can also help you increase efficiency and personalize the experience of your customers. Many companies, including Kajabi have adopted the technology. The process is fairly simple: a company implements a ML algorithm and lets it do all of the work.
The Kajabi platform allows users to create online courses using a single platform. The software is also used to manage sales, marketing, and customer support. The Kajabi software recognizes when a student has completed a course and sends a message of congratulations. It also provides the ability to produce subscription-specific reports. Kajabi’s powerful features enable users to create online courses and mini-courses, drip courses, and coaching programs. Other features include the ability to add multiple content formats, social media accounts, and comments after each lecture.
While Kajabi is more expensive than competing solutions, the platform is more versatile and has an intuitive interface. It is simple to use and includes everything a course creator will need to create a great online course. Another great feature is that it has a mobile app. This is important for both students and creators.
Solve Email, Kajabi’s self service support solution, allows customers to resolve their questions on their own. Solve has been able to deflect an average of 18 to 20 percent of all Kajabi support tickets this year. The solution also helps Kajabi to improve customer knowledge and understanding.
Kajabi provides an all-in-one platform for creating online courses, launching marketing campaigns, and building landing pages. Kajabi’s customer service can help you, whether you’re new or an expert with the software.
The online help center offers comprehensive information on everything, from how to get started to selling your products and launching them. In addition, Kajabi offers webinars and events to provide users with additional information. Lastly, Kajabi offers a free resource called Kajabi University. Kajabi University offers many online courses and lessons to help users get to know the platform better.
Kajabi is a great tool for content marketing because it has a visual editor that makes content easy to look at. Kajabi supports HTML and custom domains, and has customizable templates. The company also offers webinars and forums that allow users to find answers to their questions.
When Kajabi decided to move towards self-service support, they were already using an AI-powered customer support solution. This AI helped them reduce ticket backlogs, and kept agents motivated. They had 150 support staff at the time of the pandemic. Kajabi was able to increase self-service usage by 100 percent while maintaining high customer satisfaction scores.
Community of course creators
Kajabi offers course creators the ability to create private groups for their courses. These groups are akin to Facebook groups and are a great way to engage students and build community. Kajabi also offers a mobile app and various networking features. It is possible to create groups for specific topics and add more members as you expand your course.
A one-minute video welcomes new members. It addresses questions and introduces them to the community. This helps them feel comfortable using the system. Kajabi also offers a “Learn the Basics” page, which provides answers to basic questions about building courses. This is a great option to small businesses and provides a comprehensive onboarding experience.
The Kajabi uploader lets users add video, audio, and other media to their courses. It is a good idea to upload a high-definition version of videos so that they display well on mobile devices. Users can also upload images directly from their devices or from Google Drive. Kajabi provides templates that can be customized using drag-and-drop interfaces. You can also create your own themes. In addition, users do not have to be a web developer to use Kajabi.
Kajabi offers a community, but it is not as robust or functional as Facebook groups. It does offer a Member’s Directory that displays student profiles and allows students to interact. While this is not essential, it can be useful for building an accountability group or affinity group for your course. Users can also create posts and share their thoughts.
Kajabi doesn’t offer a free version but it does offer a recurring payment. It is slightly more expensive than some other course creation platforms. It does look nice, and it offers additional conveniences. Lastly, Kajabi offers a small course marketplace. This marketplace is helpful in laying out the school or course you’re creating.