Unicorn Heroes in Kajabi
Kajabi is a great platform for managing all your customer support needs. The company’s affiliate program has a feature-rich affiliate system that allows you to offer affiliate-specific commissions. However, you can’t offer more than one tier of commissions at one time. Moreover, Kajabi also offers automation rules that will streamline your buyer’s journey and automate emails, offers, and course completions. In addition, advanced automations that feature a conditional filter are available.
Unicorn Heroes in Kajabi is a help center and community for Kajabi users. There are many resources available to help you with any technical issue. These include video tutorials and ongoing tech support. It also offers several different packages, including Kajabi templates, exclusive designs, and a weekly Q&A with an expert.
Kajabi is a knowledge-based platform that empowers knowledge entrepreneurs. Its customers are more than 60 million, and it delivers $3 billion in revenue every year. As a result of this growth, the software company was experiencing an unprecedented surge in customer support. To address this problem, it turned to artificial intelligence and machine learning to automate the support process. This helped Kajabi increase self-service usage by a hundred percent, while still maintaining customer satisfaction scores.
Kajabi’s AI machine-learning strategy has yielded several benefits. The company can now personalize its landing pages for members. This was previously only available to Pro plans. It can also customize the Kajabi Hero hub, a dedicated platform that allows customers to communicate with customer support staff. These conversations are formatted like open office hours. These new features will help Kajabi further improve its customer service.
Kajabi and Thinkific both offer comprehensive marketing capabilities, including automated email marketing, sales pipelines, and customer service. Each platform has its limitations so you might not want to use every feature. Both systems offer advanced tools for assessing students, despite their limitations. Kajabi allows multiple choice and paragraph-style questions. Thinkific offers automatic marking and additional assessment tools.
LiveChat is an effective sales channel. It tracks all sales and helps to measure the true value of each conversation. With the help of LiveChat, you can also determine which conversations are the most profitable and how much revenue you’re earning from them. This information is also available at your fingertips at any time.
Kajabi support needed an upgrade. Machine learning technology helped them make that decision. The company empowers knowledge entrepreneurs and serves 60 million users. It generates $3 billion annually in sales. After experiencing a massive increase in membership during a global pandemic in 2020, Kajabi explored various customer support AI products and selected Zendesk partner Forethought.
The technology can improve customer experience, billing, and tech support. It can also increase efficiency and personalize your customers’ experience. Many companies, including Kajabi have adopted the technology. The process is fairly simple: a company implements a ML algorithm and lets it do all of the work.
The Kajabi platform allows users to create online courses using a single platform. The software can also be used to manage customer support, sales, marketing, or marketing. The Kajabi software recognizes when a student has completed a course and sends a message of congratulations. It also provides the ability to produce subscription-specific reports. Kajabi’s powerful features allow users to create online courses, mini-courses and drip courses, as well as coaching programs. Other features include the ability add multiple content formats, social accounts, and comments to each lecture.
Although Kajabi is more costly than other solutions, it is more flexible and offers a more intuitive interface. It is simple to use and includes everything a course creator will need to create a great online course. It also has a mobile application. This is important for both students and creators.
Solve Email, Kajabi’s self service support solution, allows customers to resolve their questions on their own. Solve was able to deflect 18 to 20% of all Kajabi support ticket requests this year. The solution also helps Kajabi to improve customer knowledge and understanding.
Kajabi provides an all-in-one platform for creating online courses, launching marketing campaigns, and building landing pages. Whether you’re new to the Kajabi platform or have years of experience with the software, you can get help from Kajabi’s customer support via email, social media, or the knowledge base.
The online help center is comprehensive and includes guides on everything from getting started to selling and launching your products. In addition, Kajabi offers webinars and events to provide users with additional information. Lastly, Kajabi offers a free resource called Kajabi University. Besides the extensive help center, Kajabi University has numerous online courses and lessons that help users become more familiar with the platform.
Kajabi is a great tool for content marketing because it has a visual editor that makes content easy to look at. In addition to this, Kajabi has customizable templates and supports HTML and custom domains. The company also offers webinars and forums that allow users to find answers to their questions.
Kajabi was already using an AI-powered customer service solution when they decided to move to self-service. This AI enabled them to reduce ticket backlogs and keep agents motivated. They had 150 support agents at the time of the pandemic. Kajabi was able increase self-service usage 100 percent while maintaining high customer satisfaction scores.
Community of course creators
Kajabi allows course creators to create private groups for their courses. These groups, which are similar to Facebook groups, are a great way for students to interact and to build community. Kajabi also offers a mobile app and various networking features. It is possible to create groups for specific topics and add more members as you expand your course.
New members are welcomed with a one-minute video, which addresses questions and introduces the community. This allows them to feel at ease using the system. Kajabi also offers a “Learn the Basics” page, which provides answers to basic questions about building courses. It is a very comprehensive onboarding experience and is a great option for small businesses.
The Kajabi uploader lets users add video, audio, and other media to their courses. Uploading high-definition videos is a smart idea, as they will display well on mobile devices. Additionally, users can upload images from their device or from Google Drive. Kajabi provides templates that can be customized using drag-and-drop interfaces. You can also create your own themes. In addition, users do not have to be a web developer to use Kajabi.
While Kajabi does offer a community, it is not as robust and functional as Facebook groups. It does offer a Member’s Directory that displays student profiles and allows students to interact. While this is not essential, it can be useful for building an accountability group or affinity group for your course. Users can also create posts to share their thoughts.
Kajabi doesn’t offer a free version but it does offer a recurring payment. It is slightly more expensive than some other course creation platforms. It does look nice, and it offers additional conveniences. Kajabi also offers a small marketplace for courses. This marketplace can be helpful in setting up the school or course that you are creating.