Unicorn Heroes in Kajabi
Kajabi is a great platform for managing all your customer support needs. The company’s affiliate program has a feature-rich affiliate system that allows you to offer affiliate-specific commissions. You can only offer one tier of commissions at a time. Kajabi also offers automation tools that will help streamline the buyer’s journey, automate emails, offers, course completions, and automate offers. Advanced automations with a conditional filter can also be found.
Unicorn Heroes in Kajabi provides help and support for Kajabi users. The site has an abundance of resources that can help you with any technical issue, including video tutorials and ongoing tech support. You can also choose from a variety of packages that include Kajabi templates, exclusive designs and a weekly Q&A session with an expert.
Kajabi is a knowledge-based platform which empowers knowledge entrepreneurs. It has more than 60 million customers and generates $3 billion annually in revenue. As a result of this growth, the software company was experiencing an unprecedented surge in customer support. It turned to machine learning and artificial intelligence to solve this problem. This helped Kajabi increase self-service usage by a hundred percent, while still maintaining customer satisfaction scores.
Kajabi’s AI machine learning strategy has brought many benefits. For example, the company can now customize the content on its landing pages for members, which was previously available only to the Pro plan. Additionally, it can now customize the Kajabi Hero Hub, a dedicated platform where customers can communicate with the company’s customer support staff. These conversations can be formatted as open office hours. These new features will help Kajabi further improve its customer service.
Kajabi and Thinkific both offer comprehensive marketing capabilities, including automated email marketing, sales pipelines, and customer service. Each platform has its limitations so you might not want to use every feature. Despite their shortcomings, both systems have advanced tools for assessing your students. Kajabi allows multiple choice and paragraph-style questions. Thinkific offers automatic marking and additional assessment tools.
LiveChat is a powerful sales channel. It tracks all sales and helps you measure the true value of every conversation. LiveChat allows you to determine which conversations are most profitable and how much revenue they generate. Moreover, you can access this information at any time.
Kajabi support needed an upgrade. Machine learning technology helped them make that decision. The company, which empowers knowledge entrepreneurs, serves 60 million users and generates $3 billion in annual sales. Kajabi discovered that there were many AI products that could help customers and chose Zendesk partner Forethought after experiencing a significant increase in membership in the wake of a global pandemic in 2020.
Technology can improve customer service, billing, and tech support. It can also increase efficiency and personalize your customers’ experience. Several companies, including Kajabi, have adopted the technology. It is very simple: A company implements a ML algorithm, and it does all the work.
Kajabi allows users to create online courses from one platform. The software can also be used to manage customer support, sales, marketing, or marketing. The Kajabi software recognizes when a student has completed a course and sends a message of congratulations. It also provides the ability to produce subscription-specific reports. Kajabi’s powerful features allow users to create online courses, mini-courses and drip courses, as well as coaching programs. Other features include the ability add multiple content formats, social accounts, and comments to each lecture.
While Kajabi is more expensive than competing solutions, the platform is more versatile and has an intuitive interface. It is simple to use and includes everything a course creator will need to create a great online course. Another great feature is that it has a mobile app. This is important for both students and creators.
Kajabi’s self-service support solution, Solve Email, helps customers resolve their queries on their own. Solve has been able to deflect an average of 18 to 20 percent of all Kajabi support tickets this year. Kajabi can also benefit from the solution’s ability to increase customer knowledge and understanding.
Kajabi provides an all-in-one platform for creating online courses, launching marketing campaigns, and building landing pages. Kajabi’s customer service can help you, whether you’re new or an expert with the software.
The online help center is comprehensive and includes guides on everything from getting started to selling and launching your products. In addition, Kajabi offers webinars and events to provide users with additional information. Lastly, Kajabi offers a free resource called Kajabi University. Besides the extensive help center, Kajabi University has numerous online courses and lessons that help users become more familiar with the platform.
Kajabi is a great tool for content marketing because it has a visual editor that makes content easy to look at. Kajabi supports HTML and custom domains, and has customizable templates. Users can also find answers to their questions through the company’s webinars and forums.
Kajabi was already using an AI-powered customer service solution when they decided to move to self-service. This AI helped them reduce ticket backlogs, and kept agents motivated. They had 150 support agents at the time of the pandemic. Kajabi was able increase self-service usage 100 percent while maintaining high customer satisfaction scores.
Community of course creators
Kajabi allows course creators to create private groups for their courses. These groups, which are similar to Facebook groups, are a great way for students to interact and to build community. Kajabi also offers a mobile app and various networking features. It is possible to create groups for specific topics and add more members as you expand your course.
A one-minute video welcomes new members. It addresses questions and introduces them to the community. This helps them feel comfortable using the system. Kajabi also offers a “Learn the Basics” page, which provides answers to basic questions about building courses. This is a great option to small businesses and provides a comprehensive onboarding experience.
The Kajabi uploader lets users add video, audio, and other media to their courses. Uploading high-definition videos is a smart idea, as they will display well on mobile devices. Users can also upload images directly from their devices or from Google Drive. Kajabi offers templates with drag-and-drop interfaces for customization. It also allows users to create custom themes. In addition, users do not have to be a web developer to use Kajabi.
While Kajabi does offer a community, it is not as robust and functional as Facebook groups. It does offer a Member’s Directory that displays student profiles and allows students to interact. While this is not essential, it can be useful for building an accountability group or affinity group for your course. Users can also create posts and share their thoughts.
While Kajabi does not offer a free version, it does offer a recurring subscription. It is slightly more expensive than some other course creation platforms. However, it does look nice and offers extra conveniences. Kajabi also offers a small marketplace for courses. This marketplace can be helpful in setting up the school or course that you are creating.